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IMPORTANT WARRANTY INFORMATION: Nilfisk-Alto (WAP) vacuums carry a two-year warranty which is authorized and resolved directly from the manufacturer, Nilfisk-Alto headquartered in Morgantown, Pennsylvania. Warranty claims are to be made directly to Nilfisk-Alto Customer Service at 1-800-645-3475, press option #1 and then option # 1 again for a representative. All warranty costs or reimbursements are directly from Nilfisk-Alto. Service Champ does not warranty Nilfisk-Alto (WAP) vacuums. Refer to the owners manual included with the vacuum for complete warranty information and suggested maintenance for your vacuum.